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首页 > hku-szh > About Us > Charity Events > Senior-Friendly Care

appointment

Patient's Charter

Patient Info

Getting to HKUSZH

Complaints and Suggestions

Tel: +86-755-86913119

E-mail: pro@hku-szh.org

Consulting and Services

Tel: +86-755-86913333

E-mail: info@hku-szh.org

Address

No.1,Haiyuan 1st Road,Futian District,Shenzhen

Worktime

8:00-17:30 ,Mon. - Sun.(weekend,except public holidays)

The University of Hong Kong-Shenzhen Hospital is patient-centered, and pays special attention to geriatric diseases and functions, aiming to create a safe, friendly and suitable medical environment for elderly patients. Based on the concept of respecting and caring for the elderly, the Hospital established the Geriatric Assessment Clinic with professional geriatric physicians, nurses and volunteers to ensure convenient, safe and effective medical treatment for elderly patients, fostering a unique senior-friendly culture.


Geriatric Assessment Clinic

The Department of Family Medicine is one of the earliest departments established by the University of Hong Kong-Shenzhen Hospital. Under the scientific management and training of the Family Medicine and Primary Care Department of the University of Hong Kong, the Department acts on the philosophy of "people-centered practice" and "whole-person care". It has become the "gatekeeper" of residents' health. To meet the needs of elderly patients, the Hospital established the Geriatric Assessment Clinic within the Department of Family Medicine, staffed by experienced general practitioners.

The Clinic mainly serves senior citizens over 60 years old. It offers diagnosis and treatment of chronic diseases, identification and referral of acute diseases, comprehensive assessment of elderly patients, etc. It develops personalized medical treatment plans to prevent and treat geriatric diseases. The Clinic also combines rehabilitation, pharmacy, nutrition and other disciplines to provide multidisciplinary solutions to improve the life quality of senior citizens.


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Address: Consultation Room No. 32, Department of Family Medicine, Floor 1, Outpatient & Medical Services Block


Services of the Nursing Team

The nursing team of the University of Hong Kong-Shenzhen Hospital is in constant search of an efficient management mode featuring nursing-teaching-research integration and strives to build an outstanding nursing brand with Shenzhen and Hong Kong characteristics and a team of high-quality nursing talents. Guided by the philosophy of "caring for the health of senior citizens wholeheartedly", it provides premium nursing services for the elderly.


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Convenient Outpatient Experience

To build a senior-friendly Hospital and strengthen the senior-friendly culture, the outpatient clinics have adopted various measures to create a convenient, comfortable experience for elderly patients, and improve their sense of well-being and security. These measures include one-stop consulting service, appointment and registration assistance service, service machine for the elderly, priority windows at the Cashier, priority windows at the Pharmacy, priority seats for the elderly, barrier-free access, barrier-free restrooms and so on.


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Services of the Volunteer Team

The volunteer team of the University of Hong Kong-Shenzhen Hospital is a high-quality, diversified, international, cooperative and caring team. It adheres to the service concept of respecting and caring for the elderly. Volunteers provide guidance and consultation services for elderly patients and are advocates of the senior-friendly culture.


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